When a car handover becomes a personal moment
Shortly before the handover date, AMAG customers receive a personalised delivery video by email. It turns a plain appointment confirmation into an emotional service moment – and at the same time bundles all the information for a smooth vehicle handover.
Build anticipation
The film stages the moment customers have been waiting for.
Give orientation
Branch, address, date and time are clearly integrated into the video.
Strengthen the relationship
The personal contact for the handover becomes visible and approachable.
Prepare the service
Optional buttons lead to the route, a calendar entry or direct contact.
